A.Purchases must be made in Japanese yen, but you can pay with your credit card as usual.

A.Unfortunately, cancellations are not possible because eSIMs are issued immediately upon purchase.

A.No. Only eSIMs are available for purchase on this website.

A.Try restarting your device. Please do not delete the eSIM, as it cannot be reinstalled.

A.It works in most places. However, availability may vary depending on building structure and location. Please refer to the au coverage map for details.

A.Yes. Unlike public/free Wi-Fi, the connection is encrypted and secure.

A.It's not possible to extend, but you can purchase a new eSIM plan and use it immediately.